Founded in 1981, Nu-Look Collision Centers have since expanded to 10 locations in and around the Greater Rochester area. With over 115 dedicated employees, Nu-Look Collision Centers perform repairs on almost 11,000 cars a year! Nu-Look Collision has been providing the Rochester community with quality repair and excellent customer service for more than three decades.
Voted Best Auto Collision Repair Shop for the last 11 consecutive years by the Democrat and Chronicle Rochester's Choice Awards, Nu-Look Collision Centers are always striving to enhance automotive collision repair.
Leading the way towards environmentally-responsible business practices, Nu-Look Collision Centers have rolled out a new environmentally-friendly line of waterborne refinishing paints across all 10 centers! Partnered with PPG Industries, world leaders in automotive finishes, Nu-Look Collision Centers' efforts to go green stem from a pro-active effort to create a safer environment for our community and workplace.
Continually improving process and enhancements to workflow and products, Nu-Look Collision's ultimate goal is always to be the very best at what we do - and we aim to please! Our mission is to give customers a pleasant and satisfying experience by providing quality repairs and honest, trustworthy service. And as always, customers receive a written lifetime warranty, free shuttle service, on-site Hertz car rental, and the legendary customer service that Nu-Look Collision prides itself on.
To achieve this, Nu-Look utilizes an independent Customer Service company to monitor our CSI (Customer Satisfaction Index). All locations are I-CAR GOLD certified, and are New York State licensed and bonded.
Nu-Look Collision Centers are authorized repair facilities for most major insurance companies.